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How miminwd Protects Your Personal Data

At miminwd, your personal information — from the account details you enter at registration to the payment records tied to your DANA, OVO, GoPay or QRIS transactions —…

No third-party data sellingDANA, OVO, GoPay & QRIS data securedYou control your data requestsRetention limits appliedContact us anytime to review your record
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miminwd How miminwd Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete data we hold about you, our privacy team is available through three direct channels.

Live Chat Reach our privacy support team through the live chat window inside your account dashboard…
Email Privacy Request Send a detailed data request to our dedicated privacy inbox.
In-Account Form Navigate to Account Settings, then select Privacy & Data from the menu.
DATA HANDLING DETAIL

Six Ways We Manage Your Privacy

We want you to understand the concrete steps behind each privacy commitment — not just a list of words.

Encrypted Storage

All personally identifiable information is stored using AES-256 encryption at rest.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Security Steps

Every login attempt is logged with an IP address and device fingerprint.

Data Retention Limits

Transaction records are retained for the period required under applicable Indonesian financial regulations, after which they are permanently deleted from…

Third-Party Processors

We share data with payment processors handling GoPay and QRIS settlements solely to complete your transaction.

Your Right to Request Changes

You may request a copy of the data we hold, ask us to correct inaccuracies, or ask for deletion where…

Your Privacy Questions, Answered Directly

These are the questions we receive most often from account holders about how their data is handled on miminwd. If your question is not covered here, reach out through the live chat or email channel listed in the contact section above and our privacy team will respond within one business day.

We collect your name, email address, phone number, and the payment method reference you use — such as your DANA wallet ID or GoPay number. We also log device type, IP address and session timestamps each time you connect to the platform.

No. We do not sell, rent or exchange your personal information with advertisers or marketing firms. Data shared with third parties is limited to payment processors handling QRIS and OVO settlements, and only for the purpose of completing your transaction.

Payment transaction records are retained for the period required under applicable Indonesian financial and regulatory rules. Once that retention window closes, records are permanently deleted from our active systems and are not recoverable.

Yes. Submit a data access request through Account Settings under Privacy & Data, or email our privacy team directly. We will compile and send your data record within seven working days of verifying your identity, where local law permits this request.

Use the in-account Privacy & Data form or contact our privacy email channel. We will process deletion for data where no legal retention obligation applies. Some records — such as transaction logs tied to regulatory requirements — must be held for a defined period before deletion.

We use session cookies for login continuity and analytics cookies to monitor how the lobby performs. You can adjust cookie preferences from your browser settings at any time. Disabling analytics cookies does not affect your ability to deposit or withdraw via DANA or OVO.

Contact our privacy team via live chat (07:00–23:00 WIB) or through our dedicated privacy email inbox. Provide your account ID and a description of the concern. We acknowledge all data complaints within 24 hours and aim to resolve them within seven working days.

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